Segah

Safe Ship Moving Services: A Company Steering Consumers the Wrong Way

The US Moving Protection Organization (USMPO) is again warning consumers about a moving company with a troubling pattern of complaints. This time, the focus is on Safe Ship Moving Services LLC (Safe Ship). We’ve received numerous reports detailing deceptive practices, bait-and-switch tactics, and a general disregard for customer satisfaction. Lowball Quotes and Last-Minute Price Hikes […]

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Consumer Protection

Moving Nightmare: Avoid Interstate Moving & Relocation Group Inc

The US Moving Protection Organization (USMPO) is issuing a warning to consumers about Interstate Moving & Relocation Group Inc (Interstate Moving). We’ve received numerous complaints detailing a pattern of deceptive practices that cause significant stress and financial hardship during relocations. Military Families Targeted Disturbingly, several complaints involve military families. Murat E., a veteran with 13

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A Critical Examination of Regulatory Gaps in the Household Goods Moving Industry

The US Moving Protection Organization (USMPO) is deeply concerned about the prevalence of consumer complaints within the interstate household goods moving industry. This resume summarizes a Government Accountability Office (GAO) report (GAO-10-38) that highlights critical gaps in the moving industry and consumer protection for individuals utilizing interstate moving companies. Highlights   Each year, the Federal

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Guaranteed Delivery Dates

Moving Scams: Guaranteed Delivery Dates & Fake Discounts

Guaranteed Delivery Dates Guaranteed delivery dates are often a conditional requirement of most customers to make a decision before reserving. This assurance can be a deciding factor for those needing to move within a tight timeframe, whether due to job relocations, lease agreements, or other time-sensitive commitments. However, the reality of interstate transportation of household

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moving fraud

How To Protect Yourself Against Moving Fraud

Avoid Falling Victim to Moving fraud Before gathering moving quotes, protecting yourself against moving fraud is an essential step to account for. Relocating to a new state can be a chaotic experience, and unfortunately, there are dishonest individuals and companies out there looking to take advantage of unsuspecting consumers. To help you protect yourself and

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Ai Moving Software: SuperMove’s Solution to Safer Moves

In recent years, safety and reliability have become paramount concerns in the moving industry. While moving companies focus on generating more leads, most customers are searching for reputable movers they can trust. A closer examination of even the most reputable names in the industry—Allied, United Van Lines, Atlas—reveals numerous negative reviews citing overcharges, delayed shipments,

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interstate moving

Interstate Moving Regulation: A Brief History

Interstate moving has become a prominent feature of our modern economy, allowing individuals and businesses to easily relocate their household goods and offices across state lines. According to data from the U.S. Census Bureau, approximately 8.2 million people moved from one state to another in 2022. While it may seem like a routine practice, the lack

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Moving Brokers guide

Are you a Broker? : A Glimpse at a Moving Broker’s Sales Tricks

This image above is a screenshot directly taken out of a page from a sales representatives training binder on handling the most common objections. When Research Isn’t Always Enough… These days, there’s enough resources on the FMCSA’s website to give shippers sufficient information to make an informed decision. Most savvy customers who have done the

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Fair Moving Practices

Let’s Advocate for Fair Practices in Moving.

The moving industry’s long-tainted reputation is now at a critical juncture. The severity of the issue is underscored by the data from the FMCSA (Federal Motor Carrier Safety Administration): complaints have skyrocketed, tripling from 2021 to 2023, with a significant chunk originating from moving brokers in Florida. The Better Business Bureau (BBB) of South Florida

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