Step 1: Understand Your Rights
As a consumer, you have rights when hiring a moving company for an interstate move. Federal law requires movers to provide you with a written estimate, a copy of “Your Rights and Responsibilities When You Move”, and proper insurance documentation.
Learn more about your protections on our Rights & Responsibilities page.
Step 2: Search for Verified Carriers
Use our Verified Carrier Search to find moving companies that have been vetted by USMPO. We verify each carrier's:
- FMCSA registration and DOT/MC numbers
- Insurance and bonding compliance
- Customer complaint history
- Rate accuracy and published tariffs
- Safety inspection records
Step 3: Get and Compare Estimates
Always obtain at least three written estimates before choosing a mover. Be wary of quotes that are significantly lower than others — this is a common red flag for bait-and-switch scams.
Step 4: Verify Before You Sign
Before signing any contract, make sure to:
- Verify the mover's DOT number at FMCSA.gov
- Check the mover's profile on USMPO for complaint data and verification status
- Read the full contract — especially the fine print
- Understand the difference between binding and non-binding estimates
- Confirm insurance coverage and understand your valuation options
Step 5: Protect Your Move
Take advantage of USMPO's consumer protection tools:
- File a Complaint if you experience fraud or poor service
- Secure Payment through escrow to prevent pricing manipulation
- Consumer Resources for guides, checklists, and educational materials
Ready to Find a Verified Mover?
Search our database of USMPO-verified moving companies.
Search Verified Carriers