About the U.S. Moving Protection Organization

The USMPO works to promote transparency and accountability in the moving industry, while providing consumer resources to protect shippers engaged in the interstate shipping of household goods. Their efforts are carried out by collecting and auditing data, verifying an audited network of DOT licensed carrier rates, holding those movers accountable to rate integrity, and publishing first party data to optimize the safety and operational efficiency of long distance moving.

The USMPO also makes efforts to investigate and audit carriers for reliability, safety, and higher standards of customer service. These tasks improve pricing accuracy, maximize the efficiency of the household goods transportation network, and minimize the risk of moving fraud.

The USMPO is dedicated to improving the safety and logistical efficiency of the moving industry. By providing access to a database of carriers and their verified rates, the USMPO provides the tools and resources for shippers to make safer decisions.

By increasing data transparency, raising public awareness, publishing educational resources, and holding movers accountable, the U.S. Moving Protection Organization aims to create a safer moving experience for all.

The U.S. Moving Protection Organization strives to provide consumers with guidance, tools, and educational resources to navigate the moving process. However, USMPO does not arrange, negotiate, or book moving services, nor do we act as a broker or carrier. We do not collect or distribute payments on behalf of movers.

• No Direct Involvement in Transactions: USMPO does not accept payments on behalf of movers, collect deposits for moving services, or control the transfer of funds between consumers and carriers.
• Information & Resources Only: All information provided by USMPO is for educational and informational purposes. Any agreements, bookings, or financial transactions are solely between the consumer and the selected carrier.
• Carrier Verification: While USMPO conducts due diligence on carriers in our network, we do not guarantee performance, pricing, or service quality. Consumers should perform their own research before selecting a moving provider.
• By using our website and services, you acknowledge and agree that USMPO is not acting as a moving broker and does not assume responsibility for any moving-related transactions.

Our Mission

The primary mission of the United States Moving Protection Organization (USMPO) is to prevent moving fraud and protect consumers engaged in the interstate shipping of household goods.

The secondary mission of the USMPO is to improve commercial motor vehicle safety through data analytics. Through these combined efforts, the USMPO is revolutionizing a technologically antiquated, under-regulated, interstate moving industry.

Our Vision

To build a resilient and sustainable HHG transportation system

Our vision at the United States Moving Protection Organization (USMPO) is to build a safer HHG transportation system, utilizing data intelligence to optimize consumer protection, carrier operations, and logistical efficiency. We envision a future where every move, whether it's across state lines or within the neighborhood, is a seamless and secure experience for all involved.

Just as our mission drives us to eliminate fraudulent practices and protect consumers, our vision inspires us to create a transportation ecosystem that contributes positively to the well-being of individuals and communities alike. We believe that the process of moving should not only be efficient and secure but also environmentally responsible and community-friendly.

In alignment with our mission, our vision reflects our commitment to revolutionize the moving industry. By fostering sustainability, transparency, and community engagement, we aim to leave a lasting impact that benefits both our customers and the places they call home.

Our Strategy

Standardize, Verify, Enforce — optimizing your move nationwide.

1. Centralize: The USMPO has developed a set of tools and protocols to optimize the efficiency of HHG transportation. By centralizing the industry's data, consumers are equipped with the transparency to navigate an industry that has become synonymous with scams, delays, overcharges, and deception.
2. Verify: The USMPO verifies and regularly audits carriers to ensure the accordance of best practices, accurate pricing, integrity, and ethical customer service procedures. The FMCSA and DOT licenses hundreds of carriers each year. We condense their list by eliminating bad performers and certifying top service providers in our network.
3. Incentivized Enforcement: Verification alone is not enough without continued enforcement. With over 7,000 licensed movers in the FMCSA database, it's hard to regulate each company for their performance. Our database is fueled by customer feedback. By awarding verified carriers with higher rankings and more visibility in our network, carriers are incentivized to minimize complaints, prioritize pricing accuracy, and adhere to higher standards of customer service.

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