Protecting Consumers During Their Move
The USMPO helps you find verified movers, avoid common risks, and access support if problems arise. We provide transparency tools, complaint data, and a safer way to start your move.
Consumer Protection Tools
Our Mission
The United States Moving Protection Organization (USMPO) is a 501(c)(3) non-profit dedicated to protecting consumers, preventing fraud, and promoting transparency across the moving industry.
Support Our MissionHow We Help You Move Safely
USMPO reduces common moving risks through verified data, transparency tools, and accountability.
Find Verified Movers
Start with carriers that meet USMPO standards.
Compare Transparent Estimates
Use MoveSafe to compare structured rates.
Stay Protected
File complaints and access resolution support.
Verified vs. Not Verified Movers
| Feature | Verified | Not Verified |
|---|---|---|
| Locked-in Pricing | — | |
| Price Protection | — | |
| Free Cancellations | — | |
| Online Quotes | — | |
| Oversight & Monitoring | — |
USMPO recommends choosing a Verified mover for a safer experience.
Find Information by State
Search By State
Browse verified, licensed movers in your area
How We Use Data
Using Data to Support Safer Moves
Helping Consumers
Supporting Transparency
Improving DecisionsKnow Your Rights and Responsibilities
Before moving your household goods interstate, movers are required to give you the Your Rights and Responsibilities When You Move booklet and FMCSA's Ready to Move brochure to help you understand the documents that a mover will ask you to sign, and explains your rights if your household goods are lost or damaged during a long distance move.
Get The Booklet And Brochure
Latest Updates
Featured Articles, News & Reports
Announcing a Strategic Partnership with MoveSafe
August 6, 2025
A Critical Examination of Regulatory Gaps in the Moving Industry
June 18, 2024New Portal to Enhance Collaboration and Safety in the Moving Industry
August 13, 2024
NCCDB's Phase 1 Update: Does Better Data Equal Better Consumer Protection?
July 22, 2024
Strategic Plan 2024 - 2029
Access the strategic framework of our organization. The core of our plan reflects our organization's main functions: to protect the public from deceptive business practices; assist the FMCSA in collecting and documenting data identifying fraudulent moving companies; to pursue research and analysis to enhance CMV safety; and to optimize the customer experience within the HHG moving industry.
Access the planBegin Your Move with Greater Confidence
Planning a move involves important decisions. Starting with verified information and a trusted process can reduce risks. MoveSafe is the USMPO-backed way to begin.
A 501(c)(3) non-profit consumer protection organization