Improving the Safety of Long Distance Moving
Relocate with confidence. The U.S. Moving Protection Organization offers free resources and tools to help prepare for your long distance move and to protect yourself from moving fraud.
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Your First Step To A Safer
Long Distance Move.
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Rate is determined by the distance of your move. Volume is determined by the items you're moving.
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Call (206) 202- 8740 or click the icon in the bottom right corner to begin chatting with a live agent.
VERIFIED MOVERS DIRECTORY
Search Long Distance Movers By State
The U.S Moving Protection Organization audits, verifies, and investigates interstate moving companies. In order to uphold the USMPO’s code of ethics, carriers must maintain a certain set of customer service standards and are rated based on 5 quality control metrics. Click on your state below to find a long distance moving that is authorized and verified for reliable service. Please note, the USMPO is not a broker of moving services and does not work with brokers. The USMPO is a non-profit, neutral organization, and does not require a fee to assist you with moving services.
Strategic Plan 2024 - 2029
Access the strategic framework of our organization. The core of our plan reflects our organization’s main functions: to protect the public from deceptive business practices; assist the FMCSA in collecting and documenting data identifying fraudulent moving companies; to pursue research and analysis to enhance CMV safety; and to optimize the customer experience within the HHG moving industry.
WHAT IS NEW ABOUT THIS METHODOLOGY?
Steps to an Optimized Long Distance Moving Experience
01
Standardize
The USMPO has developed a set of tools and protocols to optimize the efficiency of HHG transportation. By holding movers accountable to fair pricing and a code of ethics, it works to minimize deceptive practices within the moving industry. The USMPO also works to implement a standardized sales process that eliminates human error, miscommunication, inaccurate inventories and low-ball pricing.
02
Verify
The USMPO investigates, interviews, verifies, and regularly audits carriers to ensure the accordance of best practices and ethical customer service procedures. The Federal Motor Carrier Safety Administration and Department of Transportation licenses thousands of carriers each year. The USMPO’s duty is to condense their list by exposing bad performers and highlighting top performing long distance movers.
03
Investigate
Verification alone is not enough without investigation and enforcement. With over 7,000 licensed movers in the FMCSA’s mover database, its a challenge to regulate each company for ethical service. The USMPO interviews customers, investigates fraudulent movers, and creates awareness for the greater good of the industry. Our intention is to help customers make an informed decision.
Know Your Rights and Responsibilities
Before moving your household goods interstate, movers are required to give you the Your Rights and Responsibilities When You Move booklet and FMCSA's Ready to Move brochure to help you understand the documents that a mover will ask you to sign, and explains your rights if your household goods are lost or damaged during a long distance move.
