4315 50th Street NW
Suite 100
Washington, DC 20016
About the U.S. Moving Protection Organization
The U.S. Moving Protection Organization (USMPO) is an independent consumer protection organization that serves and protects consumers transporting household goods across state lines. The USMPO works to eliminate deceptive business practices, moving fraud, and protect consumers engaged in the interstate shipping of household goods.Their efforts are carried out by creating awareness, holding movers accountable, and collecting data to optimize the safety and operational efficiency of long distance moving. The USMPO also makes efforts to investigate and audit carriers for reliability, safety, and higher standards of customer service. These tasks improve pricing accuracy, reduce moving costs, and minimize the risk of moving fraud.
The USMPO is dedicated to improving the safety and logistical efficiency of the moving industry. By providing direct access to a verified carrier database, the USMPO provides the tools and resources for shippers to have a more reliable long distance moving experience.
Our Mission
The primary mission of the United States Moving Protection Organization (USMPO) is to eliminate fraudulent moving companies and protect consumers engaged in the interstate shipping of household goods.
The secondary mission of the USMPO is to improve commercial motor vehicle safety through data analytics. Through these combined efforts, the USMPO is revolutionizing a technologically antiquated, under-regulated, interstate moving industry.
Our Vision
Our vision at the United States Moving Protection Organization (USMPO) is to build a resilient and sustainable household goods (HHG) transportation system that not only serves the needs of consumers but also safeguards the communities it touches. We envision a future where every move, whether it’s across state lines or within the neighborhood, is a seamless and secure experience for all involved.
Just as our mission drives us to optimize routes, eliminate fraudulent practices, and protect consumers, our vision inspires us to create a transportation ecosystem that contributes positively to the well-being of individuals and communities alike. We believe that the process of moving should not only be efficient and secure but also environmentally responsible and community-friendly.
In alignment with our mission, our vision reflects our commitment to revolutionize the moving industry. By fostering sustainability, transparency, and community engagement, we aim to leave a lasting impact that benefits both our customers and the places they call home.
Our Strategy
- Standardize: The USMPO has developed a set of tools and protocols to optimize the efficiency of HHG transportation. By centralizing our network’s dispatching, less shipments are left in warehouses, and more shipments are on the road.
- Verify: The USMPO verifies and regularly audits carriers to ensure the accordance of best practices and ethical customer service procedures. The FMCSA and DOT licenses hundreds of carriers each year. We condense their list by eliminating bad performers and certifying top service providers in our network
- Enforce: Verification alone is not enough without continued regulation. With over 7,000 licensed movers in the FMCSA database, its hard to regulate each company for its ethics. In response to the FMCSA’s request, we are narrowing their list to highlight the companies that are proven to provide ethical business practices and have no records of unjustified price increases or fraudulent complaints.
DISCLAIMER:
USMPO is an independent regulatory agency created in response to the FMCSA’s request in improving cmv safety, identifying fraudulent moving companies and improving record keeping. Its purpose is to serve, protect, and educate consumers in the moving industry. The USMPO is a sovereign entity, separate from the DOT, FMCSA, and US Government.
Quick Answers
What is the USMPO?
A trade organization that serves and protects consumers transporting household goods across state lines. Their efforts are carried out by connecting shippers with a certified network of household good carriers, more commonly referred to as long distance moving companies.
What is the purpose of the USMPO?
To develop a universal moving process that optimizes route efficiency, eliminates fraudulent moving companies, and protects consumers engaged in the interstate shipping of household goods.
Is the USMPO a government organization?
USMPO is an independent trade organization created in response to the FMCSA’s request in improving cmv safety, identifying fraudulent moving companies and improving record keeping. Its purpose is to serve, protect, and educate consumers in the moving industry. The USMPO is a sovereign entity, separate from the DOT, FMCSA, and US Government.
Is the USMPO responsible for my move?
We have created a list of verified movers and created company profiles that can assist shippers in making a safe and informed decision. The USMPO is not responsible for your mover of choice. Our role is to audit, investigate, and verify moving companies.
Is the USMPO a moving company?
The USMPO is not a moving company. The USMPO is neither a carrier nor broker of household goods. The United States Moving Protection Organization (USMPO) is a trade organization that serves and protects consumers transporting household goods across state lines. Their efforts are carried out by auditing movers and gathering feedback.
How can I contact the USMPO?
You can contact the USMPO by simply filling out the form to the left, or emailing us at support@usmpo.org. For an expedited response, use the chat widget on the bottom right to connect with an available representative.
How can the USMPO protect my move?
The USMPO is on standby to answer any questions in regards to your interstate move. We have developed a verified database of movers with company profiles to give you confidence when selecting a mover. It is not advised to submit your information to multiple websites, as this may put you at risk for a high volume of solicitations. Browse through our site to find tools and resources to assist you in making an informed decision.
Where is the USMPO located?
The U.S. Moving Protection Organization is headquartered in Washington, DC, with remote agents serving 48 states throughout the country.