Certified Sellers By USMPO, A Booking Agent You Can Trust. 

In efforts to develop a safe and standardized relocation experience, the US Moving Protection Organization is offering booking agency services to its certified carriers. In order to qualify for this program, carriers must utilize the standardized moving rates for long distance moves and approved volume measurements for inventories. Additionally,  carriers must maintain a minimum B rating on the Better Business Bureau, have an active Yelp and Google Business account with 4 stars, and demonstrate a history of ethical and satisfactory service. All carriers must also have an active license, bond, and insurance by the FMCSA. Refer to the USMPO Code of Conduct for more details on eligibility & requirements.

Standardize the Booking Procedure, Control the Variables

 The USMPO is calling on the assistance of its certified carriers and sellers to deploy a universal booking protocol that minimizes discrepancies and ensures both carrier and shipper are getting what they expect. Save money by outsourcing certified sellers that you can trust with your brand. Utilize a booking agency for your company that is dedicated to consumer protection.

 

Through taking care of your sales process, the USMPO takes care of its own mission; to develop a universal moving process that optimizes route efficiency, eliminates fraudulent moving companies, and protects consumers engaged in the interstate shipping of household goods.

Increase Bookings

Outsource an expert sales partner, trained by the USMPO, committed to your customer's relocation experience.

Minimize Discrepancies

Standardize a booking procedure that will simplify your operational performance, improve customer experience, and company reputation.

Maximize Operations

Scale and streamline your operational performance by focusing on optimizing logistics and execution of service.

What we do

We empower local carriers to provide high quality,  nationwide, service by providing tools that align with a framework of certified carriers. 

Our booking service ensures that local carriers meet the standardized protocol that reduce avoidable errors, and move day discrepancies.

90%

of move day discrepancies, disputes, and chargebacks result in human error or miscommunication caused by a commission based sales representative.

Source: USMPO 1st party data

There are over 7,000 movers in the USA. 

In order to advance and optimize this industry, we must form a unified network that agrees on each other’s procedure, starting with rates, volume, and customer service.

How We Do It

Through taking care of your sales process, the USMPO takes care of its own mission; 

to develop a universal moving process that optimizes route efficiency, eliminates fraudulent moving companies, and protects consumers engaged in the interstate shipping of household goods.

USMPO standardizes rates, inventory volumes, and booking procedures to provide a booking service you can trust. 

Is Certified Sellers by USMPO right for your brand?

Handling the operations of a moving company requires organization and dedicated attention. If you are busy managing employees, customers, and trucks, a lot of details will fall through the cracks that negatively affect profits and brand reputation. Even an inside sales rep can be hard to trust. USMPO certified sellers put our standardized protocol first, meaning you will always have jobs booked with the right rate, accurate inventories, and no shortcuts that damage your reputation.

What we can do for you:

  • Allow USMPO representatives to truly own the customer experience
  • Standardize a booking procedure that will minimize discrepancies, disputes, and chargebacks
  • A team of booking experts that will handle your leads and calls in real time, increasing your ROI
  • Aligning your company with an organization that stands for ethics and customer protection

Ready to Book?
Lets Get Certified

The first step in qualification is a preliminary review of your company’s branding, reputation, and licensing. Enter your information to get started now. A USMPO representative will be in touch with onboarding steps after initial review.