USMPOUnited States Moving Protection(USMPO) is a 501(c)(3) non-profit organization, created as a preventative resource to protect consumers against moving scams, independent from the DOT/FMCSA

Chat with a Live Agent

Connect with a USMPO representative in real-time

Home/Chat with a Live Agent

We are excited to offer shippers a convenient and efficient way to connect with us directly. Our live chat feature allows shippers to get in touch with a company representative or customer support agent in real-time, without having to pick up the phone or send an email.

To get started, simply click on the widget displayed on the bottom right corner of your screen. You will be prompted to enter your name and email address, and then you can begin typing your message. Our agents are available to assist you with any questions or concerns you may have regarding your relocation needs.

Our live chat feature is available during regular business hours, and we strive to respond to all messages as quickly as possible. We understand that your time is valuable, and we are committed to providing you with the best service experience possible.

Chat Support is Available

Chat hours are listed below:

Monday - Friday: 11:00 AM - 6:00 PM EDT

Saturday - Sunday: Closed

Our e-mail address when we reply to you will show as “USMPO Customer Service”. To ensure timely and effective e-mail delivery, please check your spam folders and settings to allow e-mails from this address.

Other Ways to Reach Us

Email

support@usmpo.com

FMCSA Hotline

1-888-DOT-SAFT (1-888-368-7238)

Mailing Address

1235 Pennsylvania Ave, #5023
Washington, DC 20003

Need to File a Complaint?

If you've experienced moving fraud, file a formal complaint with USMPO.

File a Complaint