USMPO Headquarters
4315 50th Street NW
Suite 100
Washington, DC 20016
If you are deaf, hard of hearing, or have a speech disability, please dial 7 to access telecommunications relay services.
Chat with a Live Agent

We are excited to offer you a convenient and efficient way to connect with us directly. Our live chat feature allows you to get in touch with a company representative or customer support agent in real-time, without having to pick up the phone or send an email.

To get started, simply click on the chat box or widget displayed on the website. You will be prompted to enter your name and email address, and then you can begin typing your message. Our agents are available to assist you with any questions or concerns you may have regarding our products or services.

Our live chat feature is available during regular business hours, and we strive to respond to all messages as quickly as possible. We understand that your time is valuable, and we are committed to providing you with the best customer service experience possible.

Chat hours are listed below
Monday – Friday: 08:00 AM – 08:00 PM EDT
Saturday – Sunday: Closed
Our e-mail address when we reply to you will show as “USMPO Customer Service”. To ensure timely and effective e-mail delivery, please check your spam folders and settings to allow e-mails from this address.
Quick Answers

A trade organization that serves and protects consumers transporting household goods across state lines. Their efforts are carried out by connecting shippers with a certified network of household good carriers, more commonly referred to as long distance moving companies.

 To develop a universal moving process that optimizes route efficiency, eliminates fraudulent moving companies, and protects consumers engaged in the interstate shipping of household goods. 

USMPO is an independent trade organization created in response to the FMCSA’s request in improving cmv safety, identifying fraudulent moving companies and improving record keeping. Its purpose is to serve, protect, and educate consumers in the moving industry. The USMPO is a sovereign entity, separate from the DOT, FMCSA, and US Government.

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The USMPO is not a moving company. The USMPO is neither a carrier nor broker of household goods. The United States Moving Protection Organization (USMPO) is a trade organization that serves and protects consumers transporting household goods across state lines. Their efforts are carried out by auditing movers and gathering logistics data.

You can contact the USMPO by simply filling out the form to the left, or emailing us at support@usmpo.org. For an expedited response, use the chat widget on the bottom right to connect with an available representative.

The USMPO is on standby to answer any questions in regards to your interstate move. We have developed an audited database of movers and standardized rates in efforts to provide consumers price transparency and assistance in determining the true cost of the loading, handling, and transportation of your items.

The U.S. Moving Protection Organization is headquartered in Washington, DC, with remote agents serving 48 states throughout the country.

For Immediate Assistance

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Representative for the US Moving Protection Organization