Administrative Record

Record Number:
USMPO-19
Record Status:
Active Public Record
Retention Period:
Permanent
Permalink:

Respondent:

All State Relocation Services LLC
DOT Number:



2349583

Verify →

Regulatory References:




 FMCSA


BBB

Case Summary

This record summarizes a consumer-reported moving complaint and the available supporting documentation.

Route:Cypress, Texas → Moline, Illinois
Category:Damaged Items
Move Date:

Procedural Status Tracker

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Complaint Submitted

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Initial Review Completed

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Approved for Publication

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Company Notification Sent

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Company Response Received

Customer’s Story

Allstate Relocation was very unprofessional and damaged many of our items being moved. There was a signed contract and they were to pay for damages done. We filed a claim for the damages with Northern Moving, who hired All State Relocation Services. After the investigation was done I signed and agreement for Northern Moving to pay $500 and All State RelocationServices to pay $750. Northern Moving honored their portion, but All State Relocation has not paid their portion of the damages and is refusing to respond and I am being advised to take it to civil court. I paid 12028.1 for this moving service and have been disruption these damages since August 15, 2025.

Supporting Documents

Damages in move - Supporting document Primary Document
Damages in move - Second Document Second Document
Damages in move - Third Document Third Document
Damages in move - Fourth Document Fourth Document
Damages in move - Fifth Document Fifth Document

+1 More

⚠️ Pricing Discrepancy Alert
Original Quote$8,302.00
Final Amount$12,028.10

Company Responses & Updates

This section documents any responses or updates from the moving company and the U.S. Moving Protection Organization. Responses are published as received and do not imply resolution or admission of fault.

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Company Response

All State Relocation Services LLC’s Response

We’re very sorry to hear about your experience. The issues you described — unexpected price changes, subcontractor behavior, damages, and lack of communication — are unacceptable and far below the standards we expect.
We are reviewing your case urgently, including all charges, contracts, and documented damages. A claims specialist will contact you to verify details and work toward a fair resolution.
Thank you for bringing this to our attention, and we sincerely apologize for the stress and inconvenience this move caused.

🛡️
USMPO Response

U.S. Moving Protection Organization’s Response

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Active

Thank you for sharing your experience with the U.S. Moving Protection Organization. We have reviewed this complaint for authenticity and have published it to help improve transparency in the moving industry.

This complaint has been documented in our public database and may be used for industry analysis, trend identification, and consumer education purposes.

What Happens Next

  • We await the company’s written response
  • We compare the response against your complaint and supporting documents
  • We may request additional documentation from either party
  • We publish updates to this record as they are received
  • Consumers may also file with FMCSA, BBB, and state agencies as appropriate

How to Avoid Similar Moving Scams

  • Take detailed photos of all items before packing
  • Purchase moving insurance or verify your existing coverage
  • Document the condition of items before and after the move
  • Read the contract carefully, especially liability limitations
  • Pack fragile items yourself when possible
  • Keep an inventory list of all items

Frequently Asked Questions

What should I do if my items are damaged during a move?

Document the damage with photos immediately, file a claim with the moving company, and contact FMCSA if the company doesn’t respond. Keep all receipts and documentation.

What should I do if my items are damaged during a move?

Document the damage with photos immediately, file a claim with the moving company, and contact FMCSA if the company doesn’t respond. Keep all receipts and documentation.

More Information & Additional Resources

Similar Damaged Items complaints: Lost / Stolen Items. Avoided Me, Keystone Movers will not pay damage claim per contract and they under estimated move cost

For more information:



 Verify DOT Number 2349583 on FMCSA View All State Relocation Services LLC on BBB

Additional resources:



 FMCSA Moving Resources and Consumer Protection File a Complaint with BBBTexas Consumer Protection Resources

Important Limitations & Disclosures

The U.S. Moving Protection Organization is an independent trade organization and consumer advocacy entity, not a regulatory agency. USMPO cannot impose fines or legal penalties. This complaint represents a personal consumer experience reviewed for authenticity but not fully verified. Filing with USMPO does not replace filing with FMCSA, state Attorney General, or law enforcement. Consumers are encouraged to file with all appropriate authorities when fraud or serious misconduct is suspected.

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