Administrative Record
Case Summary
This record summarizes a consumer-reported moving complaint and the available supporting documentation.
Procedural Status Tracker
Customer’s Story
- Overcharged about 800.00 due to not disclosing fees verbally.
2. Many fees were limited and were not disclosed during full estimate conversation.
3. Possibly not abiding by California labor laws to employees. No lunch see taken by workers before 5th hours.
4. False positive advertisement and reviews to lure customers.
Supporting Documents
Company Responses & Updates
This section documents any responses or updates from the moving company and the U.S. Moving Protection Organization. Responses are published as received and do not imply resolution or admission of fault.
Company Response
Elite furniture moving comapny’s Response
We have reached out to Elite furniture moving comapny and are awaiting their response. This section will be updated when a response is received.
USMPO Response
U.S. Moving Protection Organization’s Response
Active
Thank you for sharing your experience with the U.S. Moving Protection Organization. We have reviewed this complaint for authenticity and have published it to help improve transparency in the moving industry.
This complaint has been documented in our public database and may be used for industry analysis, trend identification, and consumer education purposes.
How to Avoid Similar Moving Scams
- Get a detailed, written estimate that includes all fees
- Ask about potential additional charges upfront
- Read the contract carefully before signing
- Understand what services are included in the base price
- Get everything in writing – verbal promises don’t count
- Compare estimates from multiple companies
Frequently Asked Questions
How do I choose a reputable moving company?
How do I choose a reputable moving company?
More Information & Additional Resources
For more information:
The U.S. Moving Protection Organization is an independent trade organization and consumer advocacy entity, not a regulatory agency. USMPO cannot impose fines or legal penalties. This complaint represents a personal consumer experience reviewed for authenticity but not fully verified. Filing with USMPO does not replace filing with FMCSA, state Attorney General, or law enforcement. Consumers are encouraged to file with all appropriate authorities when fraud or serious misconduct is suspected.
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