Effective Date: July 1, 2025
Last Updated: October 19, 2025
1. Overview
The U.S. Moving Protection Organization (USMPO) is a federally recognized 501(c)(3) nonprofit organization committed to protecting consumers from moving fraud, promoting transparency, and advancing safety within the household goods transportation industry.
We are currently in a beta development phase, during which our systems, features, and data accuracy are being refined. During this period, some tools or features (including integrations with third-party technology partners such as MoveSafe.io) may be experimental, incomplete, or subject to change.
By using our website or services, you acknowledge that you have read and understood this policy, and you agree to its terms. If you do not agree, please discontinue use of our website.
2. Purpose of This Policy
This Privacy & Beta Transparency Policy describes how USMPO collects, uses, stores, and shares information. It also explains our relationship with MoveSafe.io, a technology partner that provides booking infrastructure for consumers wishing to connect directly with DOT-licensed carriers.
3. How It Works
The USMPO provides an independent consumer resource to identify and verify licensed moving carriers. To help consumers connect directly with verified carriers, we may link to or embed technology developed by MoveSafe.io (“MoveSafe”), an independent company that facilitates online booking between consumers and carriers.
When you interact with MoveSafe’s booking form, you are using a separate third-party service. USMPO does not process payments, handle bookings, or receive compensation for any transactions initiated through MoveSafe or any other platform.
4. Information We Collect
We collect limited personal and non-personal information to provide consumer education and safety verification services, including:
- Personal Information: name, email, phone, and optional details about your move (origin, destination, dates).
- User Activity Data: IP address, browser type, device information, and time spent on our website.
- Complaint Data: information submitted through our complaint tools for investigation and record-keeping purposes.
5. How We Use Your Information
- To provide consumer education and safety resources
- To verify and audit moving carriers in our network
- To investigate complaints and fraud reports
- To improve our website and services
- To communicate with you regarding your inquiries
6. Information Sharing
USMPO does not sell your personal information. We may share information with:
- MoveSafe.io — only when you initiate a booking through their platform
- Government Agencies — when required by law or in the course of fraud investigations
- Service Providers — third-party tools that help us operate our website (hosting, analytics)
7. Data Security
We implement reasonable security measures to protect your information. However, no system is completely secure. We encourage you to use strong passwords and exercise caution when sharing personal information online.
8. Your Rights
- Request access to your personal data
- Request correction or deletion of your personal data
- Opt out of marketing communications
- Request information about how your data is shared
9. Beta Disclaimer
USMPO is in a beta development phase. During this period, some data, tools, and features may be incomplete, inaccurate, or subject to change. We make no guarantees about the accuracy or completeness of any information provided during the beta period.