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Recent Complaint Resolutions

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Recent Complaint Updates & Responses

This page lists consumer complaints that have received a documented response from a moving company and/or a follow-up update from USMPO. Records are ordered by most recent update.

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How to read this page

  • An Update indicates a documented company response or USMPO follow-up was added to the public record.
  • Records below are ordered by the date of the most recent update.
  • Note: A response does not imply the complaint has been legally resolved or adjudicated.
4 Updated Complaints
14 Total Published
28.6% Update Rate
19 Avg Days to Update

Latest Updates

Noble Moving and Storage

Bait and Switch Pricing; Still Holding Item Hostage

Updated: Jan 27, 2026
Hostage Load USMPO Update
"I want to start by saying how sorry we are that…"

Express Van Lines

Lost / Stolen Items. Avoided Me

Updated: Jan 03, 2026
Damaged Items USMPO Update
"Dear Amanda, Thank you for submitting your…"

Keystone Movers

Keystone Movers will not pay damage claim per contract and they under estimated move cost

Updated: Jan 03, 2026
Damaged Items USMPO Update
"Thank you for submitting your complaint and…"

All State Relocation Services LLC

Damages in move

Updated: Jan 03, 2026
Damaged Items Company Response
"We’re very sorry to hear about your experience.…"

Common Questions

Does a response mean a complaint is resolved?

No. Responses are documented for transparency and context. They do not imply a legal resolution or satisfaction of the claim.

Why are some companies not listed here?

Only complaints with documented public updates appear on this page. Other verified complaints are listed in the main archive.

Can a complaint receive multiple updates?

Yes. Complaints may receive additional responses or follow-ups over time. The record date reflects the most recent addition.

USMPO is an independent organization. We do not provide legal advice or enforce government regulations.