USMPOUnited States Moving Protection(USMPO) is a 501(c)(3) non-profit organization, created as a preventative resource to protect consumers against moving scams, independent from the DOT/FMCSA
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Consumer Protection

Common Moving Frauds and How to Protect Yourself

By USMPO EditorialAugust 7, 2024

Moving can be a stressful experience, and unfortunately, it’s an opportunity that fraudulent movers often exploit. By understanding the common moving frauds and learning how to protect against moving fraud, you can ensure a smoother, safer relocation process. The U.S. Moving Protection Organization (USMPO) is dedicated to providing resources to help you navigate your move with confidence.

Recognizing Common Moving Frauds


One of the most prevalent moving frauds involves rogue movers who give lowball estimates to lure customers in. Once the belongings are loaded onto the truck, these movers demand exorbitant fees, holding your possessions hostage until you pay up. This scam, known as a hostage load scam, is unfortunately common.

Another frequent fraud is the bait-and-switch scheme. In this scenario, movers provide a quote based on false promises, then charge additional fees for services that were supposedly included. For instance, they might charge extra for packing materials, stairs, or long carries, none of which were disclosed upfront.

Finally, some fraudulent movers simply vanish with your belongings. They load everything onto their truck and disappear, leaving you with nothing but a bitter experience.

How to Protect Against Moving Fraud


The best way to protect against moving fraud is through diligent research and preparation. Start by verifying the legitimacy of the moving company. Check the verified carrier’s directory of USMPO . Look for reviews and ratings.

Always get written estimates from at least three different movers. Ensure these estimates are binding, meaning the price quoted is the maximum you’ll pay. Avoid movers who demand a large deposit or cash upfront, as this is a red flag.

Additionally, use a credit card for your payment, as this offers some level of protection in case of fraud. Finally, trust your instincts. If something feels off about the mover, it probably is.

The USMPO’s List of Verified Movers


The U.S. Moving Protection Organization offers a comprehensive
list of verified movers, ensuring you can choose a reliable company with confidence. These movers have been thoroughly vetted for their legitimacy, professionalism, and customer satisfaction. By selecting a mover from this list, you significantly reduce the risk of falling victim to moving fraud.

COMPANY NAME RATING & REVIEWS DOT #
Allied View Company Profile 76235
All My Sons Moving and Storage View Company Profile 904955
International Van Lines View Company Profile 2293832
JK Moving Services View Company Profile 1065394
Suddath Relocation Systems View Company Profile 425402
Wheaton View Company Profile 70719
Bekins Moving Solutions View Company Profile 2256609
Solomon and Sons View Company Profile 488466
Atlas Vanlines View Company Profile 125550
Mayflower View Company Profile 125563
United Vanlines View Company Profile 77949
Coleman American Moving Services View Company Profile 148986
Safeway Moving Inc View Company Profile 3756000
BLVD Moving View Company Profile 2892909
MiniMoves® View Company Profile 526036
Click on Your State to Find a Certified Moving Company

Virtual In-Home Survey


USMPO’s virtual in-home survey
is another valuable tool designed to protect consumers. This service allows you to receive accurate moving estimates without the need for an in-person visit. By conducting the survey virtually, you can ensure that the inventory of your belongings is accurately assessed, leading to more precise quotes. This minimizes the risk of unexpected charges on moving day, as the movers will have a clear understanding of what needs to be transported.

Virtual Survey
  • Use this app to easily document your
    belongings in the moving industry format
  • Share your inventory with your choice
    of movers to get personalized quotes.
  • Get the best price & make sure you
    get a big enough truck!

USMPO’s Registration Initiative


The USMPO’s registration initiative was created to hold movers accountable to their quotes and to monitor carrier performance. This initiative ensures that moving companies adhere to their promised prices and services, providing consumers with a reliable moving experience. By registering with USMPO, movers agree to transparency and fairness, which protects you from the bait-and-switch schemes common in the industry. Additionally, this initiative helps optimize consumer safety by keeping track of movers’ performance and ensuring they maintain high standards.

Protect yourself from price hikes

Conclusion


Moving fraud is a serious issue, but by staying informed and utilizing the resources provided by the U.S. Moving Protection Organization, you can protect yourself from becoming a victim. Understanding common moving frauds and knowing how to protect against moving fraud are crucial steps in ensuring a safe and successful move. Remember to verify movers, get binding estimates, and utilize tools like the USMPO’s list of verified movers, virtual in-home surveys, and registration initiative. With these precautions in place, you can embark on your move with peace of mind, knowing you are well-protected.

Need help finding a verified mover?

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