consumer protection

A Critical Examination of Regulatory Gaps in the Household Goods Moving Industry

The US Moving Protection Organization (USMPO) is deeply concerned about the prevalence of consumer complaints within the interstate household goods moving industry. This resume summarizes a Government Accountability Office (GAO) report (GAO-10-38) that highlights critical gaps in the moving industry and consumer protection for individuals utilizing interstate moving companies. Highlights   Each year, the Federal […]

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Guaranteed Delivery Dates

Moving Scams: Guaranteed Delivery Dates & Fake Discounts

Guaranteed Delivery Dates Guaranteed delivery dates are often a conditional requirement of most customers to make a decision before reserving. This assurance can be a deciding factor for those needing to move within a tight timeframe, whether due to job relocations, lease agreements, or other time-sensitive commitments. However, the reality of interstate transportation of household

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moving fraud

How To Protect Yourself Against Moving Fraud

Avoid Falling Victim to Moving fraud Before gathering moving quotes, protecting yourself against moving fraud is an essential step to account for. Relocating to a new state can be a chaotic experience, and unfortunately, there are dishonest individuals and companies out there looking to take advantage of unsuspecting consumers. To help you protect yourself and

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Get Accurate Quotes & Avoid Overspending

Moving can be a daunting task, especially when it comes to budgeting. Unforeseen costs can quickly turn a seemingly manageable expense into a major financial burden. Are you planning your first move and feeling overwhelmed by the financial unknowns? This article is designed to empower you with the knowledge and tools to get accurate moving

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Call Center in Mexico

Unveiling Moving Scams & Protecting Your Belongings

In today’s dynamic moving industry, the US Moving Protection Organization (USMPO) is dedicated to empowering consumers with the knowledge and resources necessary to navigate the process with confidence on to choose a Reputable Mover. One critical aspect of this role is educating consumers about the psychology behind moving scams and the tactics employed by unscrupulous

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Investigating Moving Company Reviews

In today’s digital age, consumers overwhelmingly rely on online resources to research and make informed decisions. This extends to the moving industry, where countless companies compete for your business. However, navigating the online landscape of moving company reviews can be a minefield. The US Moving Protection Organization (USMPO) recognizes the potential for manipulation and presents

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Moving Brokers guide

Are you a Broker? : A Glimpse at a Moving Broker’s Sales Tricks

This image above is a screenshot directly taken out of a page from a sales representatives training binder on handling the most common objections. When Research Isn’t Always Enough… These days, there’s enough resources on the FMCSA’s website to give shippers sufficient information to make an informed decision. Most savvy customers who have done the

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Fair Moving Practices

Let’s Advocate for Fair Practices in Moving.

The moving industry’s long-tainted reputation is now at a critical juncture. The severity of the issue is underscored by the data from the FMCSA (Federal Motor Carrier Safety Administration): complaints have skyrocketed, tripling from 2021 to 2023, with a significant chunk originating from moving brokers in Florida. The Better Business Bureau (BBB) of South Florida

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How Do I Make Sure My Moving Company Is Legit?

Moving to a new home or office is an exciting but challenging endeavor, and choosing the right moving company is crucial to a successful relocation. With numerous moving companies operating in the market, it’s essential to ensure that the one you choose is legitimate and trustworthy. As a Certified Carrier Directory for moving companies, USMPO

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Your Move with USMPO

Learn the Importance of Protecting Your Move with USMPO

Introduction The moving industry is a multi-billion dollar business, and yearly over 10 million Americans move. Unfortunately, it can also be vulnerable to fraud and deception. Typical schemes involve bait-and-switch tactics wherein low initial prices are quoted before being grown upon moving day. And misquote services offered as these dishonest practices can cost consumers thousands

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