SERENITY MOVING SERVICES
This mover has not been audited by U.S. Moving Protection
Serenity Moving Services has not submitted the documentation required for verification by the United States Moving Protection Organization. The public records below are drawn directly from the Federal Motor Carrier Safety Administration and the Better Business Bureau. Inclusion in this directory does not constitute endorsement, certification, or verification by USMPO. USMPO is an independent organization, not affiliated with the U.S. government.
Consumer Resources
Free educational and protective resources from USMPO. No registration required.
Common scams, red flags to watch for, and steps to take if you believe you have been targeted by a fraudulent mover.
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Read summary →Frequently Asked Questions
Is Serenity Moving Services a legitimate moving company?
Serenity Moving Services is a federally licensed motor carrier registered with the U.S. Department of Transportation under USDOT number 2439364 and MC 988784. Federal registration confirms Serenity Moving Services holds active authority to operate as an interstate household goods mover. USMPO has not independently audited Serenity Moving Services against its eight-point verification standard, so consumers should review the company's complaint and safety record before booking.
What is Serenity Moving Services's USDOT number?
Serenity Moving Services's USDOT number is 2439364, and its MC docket number is 988784. These federal identifiers can be cross-checked at no cost through the FMCSA SAFER system linked above. Always verify a mover's USDOT number before signing a contract or paying a deposit.
Is Serenity Moving Services licensed and insured?
Serenity Moving Services holds an active federal operating authority for the interstate transport of household goods, which by law requires the carrier to maintain minimum levels of cargo and liability insurance. Serenity Moving Services currently holds a A+ rating with the Better Business Bureau. Consumers are encouraged to request a current Certificate of Insurance (COI) directly from Serenity Moving Services prior to booking.
How do I file a complaint against Serenity Moving Services?
If you have experienced a problem with Serenity Moving Services, you can file a federal complaint through the FMCSA National Consumer Complaint Database (NCCDB) at nccdb.fmcsa.dot.gov. Complaints can also be submitted to the Better Business Bureau and to USMPO using the File a Complaint resource on this page.
Where is Serenity Moving Services located?
Serenity Moving Services's principal place of business is registered with FMCSA at 501 HIGHLAND PARKWAY NORMAN, OK 73069, NORMAN, OK. The address on file with the federal government can be cross-checked against the carrier's FMCSA SAFER profile, which is linked in the Public Records table above.
Is Serenity Moving Services USMPO Verified?
Serenity Moving Services has not completed USMPO's eight-point verification audit. This does not necessarily indicate the company is unsafe — verification is a separate, voluntary process. Consumers are encouraged to review the federal complaint history, request a written binding estimate, and confirm insurance coverage before booking with Serenity Moving Services.
Protecting consumers from moving fraud through education, research, and data transparency
The U.S. Moving Protection Organization (USMPO) is a 501(c)(3) nonprofit dedicated to protecting consumers from moving-related fraud, deceptive business practices, and consumer harm. Our verification program, complaint hotline, and research initiatives are designed to give every American household the data they need to choose a mover safely.
Free guides, consumer alerts, and federally sourced information on your rights as a moving consumer.
We publish annual data on industry-wide complaint rates, fraud trends, and verification outcomes.
Every figure on this page is sourced and dated. The full verification methodology is public.