Payment Best Practices
- Never pay in full before the move: Legitimate carriers typically collect payment at delivery, not before.
- Avoid large cash deposits: Be wary of movers who demand large cash deposits upfront.
- Use traceable payment methods: Credit cards offer chargeback protection. Avoid wire transfers or cash-only payments.
- Get a receipt for every payment: Document all payments with written receipts.
- Know your estimate type: Understand whether your estimate is binding (fixed price) or non-binding (approximate).
Red Flags
Be cautious if a mover:
- Demands a large cash deposit before the move
- Requires payment by wire transfer or money order only
- Refuses to accept credit card payments
- Demands additional payment before unloading your goods
- Changes the price significantly from the original estimate
Your Payment Rights
Under federal regulations:
- You are not required to pay more than 100% of a binding estimate at delivery
- You are not required to pay more than 110% of a non-binding estimate at delivery
- Any additional charges must be billed 30 days after delivery
- Your mover must accept at least one of the following: cash, certified check, money order, or credit card