Whether you're moving across the state or across the country, the U.S. Moving Protection Organization is here to help you make informed decisions and avoid moving fraud. Follow the steps below to get started.
Step 1: Understand Your Rights
As a consumer, you have rights when hiring a moving company for an interstate move. Federal law requires movers to provide you with a written estimate, a copy of “Your Rights and Responsibilities When You Move”, and proper insurance documentation.
Learn more about your protections on our Rights & Responsibilities page.
Step 2: Search for Verified Carriers
Use our Verified Carrier Search to find moving companies that have been vetted by USMPO. We verify each carrier's:
- FMCSA registration and DOT/MC numbers
- Insurance and bonding compliance
- Customer complaint history
- Rate accuracy and published tariffs
- Safety inspection records
Step 3: Get and Compare Estimates
Always obtain at least three written estimates before choosing a mover. Be wary of quotes that are significantly lower than others — this is a common red flag for bait-and-switch scams.
Warning: Never hire a mover who refuses to provide a written, binding estimate. Verbal quotes are not legally enforceable and leave you vulnerable to price manipulation on moving day.
Step 4: Verify Before You Sign
Before signing any contract, make sure to:
- Verify the mover's DOT number at FMCSA.gov
- Check the mover's profile on USMPO for complaint data and verification status
- Read the full contract — especially the fine print
- Understand the difference between binding and non-binding estimates
- Confirm insurance coverage and understand your valuation options
Step 5: Protect Your Move
Take advantage of USMPO's consumer protection tools:
- File a Complaint if you experience fraud or poor service
- Secure Payment through escrow to prevent pricing manipulation
- Consumer Resources for guides, checklists, and educational materials
Need Help?
If you have questions or need assistance, our team is here to help. Visit our Live Chat page or browse our FAQ for quick answers.
Ready to Find a Verified Mover?
Search our database of USMPO-verified moving companies.
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