Verification Status
Passed all four USMPO verification checks
This carrier has been independently audited against USMPO's public verification standard. Verification is reissued every 12 months and revoked immediately upon FMCSA suspension or rating drop.
First verified June 2024 · Last renewed February 7, 2026 · Next audit due February 2027
Active USDOT & MC numbers, current MCS-150, authorized for HHG.
Required BIPD and cargo policies on file with FMCSA.
Binding-quote policy in effect. No hostage-load history on record.
Aggregate rating ≥ 4.0 across at least three independent platforms.
What USMPO Verification Means
Carriers in the USMPO Verified Carrier program are held to consumer-protection standards above the federal minimum. The table below shows what a verified carrier is required to maintain — and what a non-verified, federally licensed carrier is not.
| Standard | Verified Carrier | Non-Verified |
|---|---|---|
| Active USDOT & MC authority | ✓Required | ✓Federally required |
| Annual independent audit | ✓Every 12 months | ✗Not audited |
| Insurance & cargo policy verified on file | ✓Re-verified annually | ✗Self-reported only |
| Binding-quote pricing protocol | ✓Required | ✗Not required |
| Aggregate consumer rating ≥ 4.0 | ✓Audited threshold | ✗No threshold |
| Independent dispute resolution & arbitration | ✓Included | ✗Not available |
| Public complaint history & resolution log | ✓Tracked & published | ✗Not tracked by USMPO |
| Eligible for MoveSafe ranking & payment escrow | ✓Eligible | ✗Not eligible |
| USMPO Verified seal usage rights | ✓Granted | ✗Not granted |
Federal Licensing & Records
- USDOT Number
- 2552260 View FMCSA snapshot ↗
- Motor Carrier (MC) Number
- MC-889368
- Operating Authority
- Authorized for HHG (Household Goods)
- Entity Type
- Motor Carrier
- Registered Address
- Tarzana, CA
- DOT Inspections (24 mo.)
- No inspections in 24-month window
- USMPO Verified Since
- June 24, 2024
Safety & Compliance Profile
Safety scores are sourced from the Federal Motor Carrier Safety Administration's Safety Measurement System. Lower percentile is better.
| Safety Rating | Not Rated |
Crash Summary
| Fatal | Injury | Towaway | Total |
|---|---|---|---|
| 0 | 0 | 0 | 0 |
Customer Feedback Audit
USMPO aggregates verified consumer feedback from independent platforms. Reviews are not edited or removed by USMPO or by the carrier.
“They quoted $4,200 over a video call and the final price was exactly $4,200 — no hidden fees, no surprise charges. The crew showed up on time both days and wrapped my mom’s piano like it was theirs.”
“Crew was professional and the move was problem-free. The verification on USMPO’s site was the reason I felt comfortable choosing this carrier in the first place.”
“Delivery was a day later than the original window, but they communicated proactively and credited free unpacking on one room. Would use again.”
About Cross Country Movers
Cross Country Movers is a household goods motor carrier operating from Tarzana, CA. The carrier specializes in long-distance and interstate moves. According to USMPO records, the carrier has maintained continuous operating authority and has been a verified participant in the USMPO Verified Carrier program since June 2024.
Photos provided by the carrier. Verified during the 2026 USMPO audit.
USMPO DATA PARTNERReserve this carrier through MoveSafe
MoveSafe is an independent third-party platform that uses USMPO's verified rates, safety scores, and complaint data to rank and recommend movers. Reservations made through MoveSafe include payment escrow and dispute mediation.
Consumer Resources
Free educational and protective resources from USMPO. No registration required.
Common scams, red flags to watch for, and steps to take if you believe you have been targeted by a fraudulent mover.
Read guide →Open a case with USMPO. We forward serious complaints to FMCSA and your state attorney general where appropriate.
Open a case →A plain-language summary of your federal rights when hiring an interstate household-goods mover.
Read summary →Frequently Asked Questions
What does it mean for a carrier to be USMPO Verified?
USMPO Verified means the carrier has passed our four-point audit (federal authority, insurance & cargo, pricing protocol, and consumer feedback) and has agreed to abide by our public verification standard. Verification is reissued every 12 months.
Is USMPO a government agency?
No. USMPO is an independent 501(c)(3) nonprofit. We use federal records from FMCSA and other public sources, but we are not affiliated with the U.S. Department of Transportation.
What is MoveSafe and how does it relate to USMPO?
MoveSafe is an independent reservation and payment platform. USMPO shares verified rate, safety, and complaint data with MoveSafe so that consumers can reserve a verified carrier with payment escrow. USMPO does not receive commission from individual reservations.
How is consumer feedback collected and audited?
Reviews are aggregated from public, independent platforms (Google, BBB, Angi, Yelp, and others). USMPO reviews the aggregate ratings and complaint resolution history during each annual audit. Reviews are never edited or removed by USMPO or by the carrier.
How does USMPO fund itself?
USMPO is funded by membership dues from Verified Carriers, research grants, and individual donations. We publish our annual financials publicly.
Protecting consumers from moving fraud through education, research, and data transparency
The U.S. Moving Protection Organization (USMPO) is a 501(c)(3) nonprofit dedicated to protecting consumers from moving-related fraud, deceptive business practices, and consumer harm. Our verification program, complaint hotline, and research initiatives are designed to give every American household the data they need to choose a mover safely.
Free guides, consumer alerts, and federally sourced information on your rights as a moving consumer.
We publish annual data on industry-wide complaint rates, fraud trends, and verification outcomes.
Every figure on this page is sourced and dated. The full verification methodology is public.
USMPO Verified Members can claim this profile to keep operational data current, respond to consumer feedback, and contribute to industry research. Membership supports USMPO's nonprofit mission.