USMPO verified carriers contribute to a safer moving experience!
If you are a shipper looking to register your move, please click here.
This article is intended to demonstrate how USMPO verified carriers and legitimate moving companies can incorporate the registration initiative in their sales process to promote a safer moving experience while booking more jobs.
We’re very excited to launch the register your move initiative.
As a USMPO verified carrier, this a way to promote a safer moving industry, while booking more jobs as a result.
In this video, I’ll be breaking down how each question in the registration form is designed to inform shippers to make safer decisions, eliminate fraudulent estimates, and for our verified carriers to book more jobs as a result.
Every question is meticulously designed for shippers to think twice about going with the lowest priced quote in their pile, pushing them away from fraudsters and rogue movers. Effectively eliminating low ball estimates and fraudsters from your customers decision making process.
Video Breakdown of How Movers Contribute To A Safer Moving Experience By Using the Registration
USMPO verified carriers contribute to a safer moving experience by raising awareness and promoting the registration process.
Now with the amount of people moving, we can’t possibly spread the awareness alone. As a non-profit organization, we don’t have the media budget to create an awareness campaign. That’s why we’re calling on the help of the legitimate moving industry and our network of verified movers to help push this initiative and include the registration in their sales process.
By informing shippers about this initiative in your sales calls, you play a part in creating awareness around moving safety and informing shippers about making a safer move.
Breakdown of Registration Questions
So Right off the bat, when a shipper reads this… they know that they’re taking the necessary precautions to make an informed decision…
I would recommend your sales team to discuss the potential risk of moving fraud before sending them here. This will enhance the trust between parties, and showcase your company’s dedication to safety. Also, since only verified carriers have the exclusivity to add this resource to their sales process, your company credibility will resonate deeply. Keep in mind that it’s an honor to be a verified carrier, your commitment to safer moves is leveraged as a competitive advantage.
Question #1
Question 1 Discusses the value of company profiles. Luckily, your company is verified, and the shipper can search for your company’s profile when comparing quotes. Your competitor is not. As a verified carrier, you’re already a step above the competition and contributing to a safer move.
Question #2
Question 2 was designed to eliminate quotes that have super high reservation deposits, and companies pushing for irreversible forms of payment. A technique that’s abused by brokers. Make sure you are offering credit card as your primary form of payment, and you take less than 20% reservation deposit…. fraudulent quotes eliminated. Read more about deceptive practices by rogue movers here.
Question #3
Question 3 helps us identify the situation the shipper is in and recommend the proper consumer resources at our disposal. Based on their input, we can assist the lead accordingly and refer them to the best suited option for their move
Question #4
Question 4 are specific discounts that shippers can be eligible for, but also, they’re different customer demographics which are handled differently. Essentially more data to enhance and customize the shipper experience.
Question #5
Question 5 eliminates the credibility of companies that take a sloppy inventory over the phone. As verified carriers, its within our responsibility to take accurate, visual inventories. Additionally, part of our service includes contacting the shipper to verify, organize, and double check the accuracy of their itemized inventory. This helps eliminate inaccurate inventories and low-ball quotes.
Question #6 & #7
Question 6 and 7. If they’ve moved long distance before, they’ve probably heard the nightmare stories and understand the risks associated with choosing a broker. Luckily, all the movers in our network are registered as carriers verified for safer service.
Question #8
Question 8. This is valuable information for the customer. Usually rogue movers don’t have a solid grip on insurance…Your sellers should already be explaining the insurance options. When we contact them, we’ll reinforce the importance of a mover who’s transparent about insurance. This can help you upsell the insurance as well. Read more about insurance and liability coverage here
Question #9
Question 9 was added to protect your reputation. There’s usually 2 sides to every story, and we’re here to listen to your customer BEFORE they file official complaints with the National Consumer Complaint Database, FMCSA, or the BBB.
Before Submitting
Last but not least, we recommend the shipper to verify the accuracy of their estimate with the USMPO before making a reservation deposit. This is where we contact the shipper, consult them, and make sure they’re making a safe and informed decision. Our intention is to assist shippers to confidently select a safe, reliable, and reputable moving option, instead of biting on the lowest estimate they received.
USMPO Verified Carriers, The Key To Safer Moves
USMPO Verified Carriers Contribute To A Safer Moving Experience by Registering Shippers
We worked really hard on this registration initiative and believe its the key to safer moves and influencing shippers to make smarter decisions….
This will benefit the shipper, the verified carriers in our network, and the reputation of the industry as a whole. We encourage our carriers and their sales teams to create awareness around this initiative by encouraging shippers to register during their sales calls. Leverage your verification and book more jobs. Together, we can grow the market share of legitimate movers and eliminate fraudulent movers.
